Problem: Unable to login/access the course
If the error that you are getting is “Invalid email address/username”, it means that you have typed the wrong email address or username. If you are sure that the email address is correct then it means that your email address hasn’t registered yet. You may sign up again or email us at email@example.com
If the error that you are getting is “password is incorrect”, it means that your email address is correct but the password is not correct. Please use the Forgot password link at the top of the form.
If the error that you are getting is “The page is for members only”, there could be couple of reasons.
(1) If this is the first time that you logged in after registration for the paid course, it means that you need to clear you browser cache. Your browser might still detect your old profile as “not member”.
(2) Our support team hasn’t activated your account, so please email us at firstname.lastname@example.org and we will activate your account ASAP.